Shipping & Delivery Policy
Processing & Delivery Times
Orders are processed and dispatched according to the following timelines:
- Handling time:1 business day, Monday – Friday
- Transit time:1–3 business days, Monday – Friday
- Cut-off time: orders placed before 2:00 PM (UK time) receive same-day processing. Orders received after this time are processed the following business day.
Destinations
Our delivery service covers all of the United Kingdom.
Homveera does not offer international shipping at this time.
Shipping Costs
Delivery is free on all UK orders. The delivery option and total price are always shown clearly at checkout before you pay.
Order Tracking
- You will receive tracking information by email after your package is dispatched.
- Please allow up to 48 hours for tracking information to activate after dispatch.
- If your tracking information does not update after 48 hours, please contact our support team for help.
Delivery Delays
Delivery times may be affected by weather conditions, carrier delays, public holidays, incorrect addresses or other situations outside our control.
If your order is delayed, please contact us and we will assist you as soon as possible.
Incorrect Shipping Address
Customers are responsible for entering the correct delivery address at checkout. If you entered the wrong address, please contact us immediately. Once the order has been dispatched, we may not be able to change the delivery address.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us with your order details and tracking number. We will work with the carrier to review the issue and find the best solution.
Contact Us
Address: Homveera, 61–63 South Street, Romford, RM1 1NL, United Kingdom
Phone: 01708 92278
Email: contact@homveera.shop