Cancellation Policy
At Homveera, we aim to process and dispatch orders as quickly as possible. If you need to cancel your order, please review the policy below.
Before Your Order Is Dispatched
- Orders can be cancelled free of charge if the cancellation request is submitted before the order has been processed and dispatched.
- To request a cancellation, please contact us as soon as possible with your order number.
After Your Order Is Dispatched
- Once an order has been dispatched, it cannot be cancelled.
- If you no longer want the item, you can request a return after delivery in accordance with our Returns & Refunds Policy.
How to Request a Cancellation
To cancel your order, please contact us using the information below:
- Email: contact@homveera.shop
- Phone: 01708 92278
Please include:
- Your full name
- Your order number
- Reason for cancellation (optional)
Refunds for Cancelled Orders
- If your cancellation request is approved before dispatch, a full refund will be issued to your original payment method.
- Refunds are typically processed within 5–10 business days, depending on your bank or payment provider.
Contact Us
Address: Homveera, 61–63 South Street, Romford, RM1 1NL, United Kingdom
Phone: 01708 92278
Email: contact@homveera.shop